Now Hiring - District Sales Manager in South Deerfield, MA

Position Title: District Sales Manager
Location: Centrally Based in or around Southeast New York State
Reports To: Regional Sales Director

Job Summary:

Want to work with a product you love? Yankee Candle is seeking individuals who are passionate about home décor and fragrance. We characterize our team as a band of energetic, innovative, and avid retail and brand enthusiasts who care deeply about their work, work hard to get the best possible results, and value our people and their development.

The District Sales Manager (DSM) provides direction and leadership to a group of assigned Yankee Candle stores and is responsible to drive district sales and profitability plans to meet or exceed sales revenue to budget. They will be able to lead by example as a "Sales Leader" by teaching and demonstrating Yankee Candle standards. This position is perfect for someone who enjoys an organization that moves swiftly, is open to change, and for someone who really cares about providing and demonstrating exceptional guest service—and can correlate that behavior with driving sales.

Key Responsibilities:

• Responsible for all visual presentations and standards by ensuring the effective implementation of all visual direction, with urgency and proper planning.
• Ensures that total presentation and display of merchandise is impactful, customer focused, and maximizes sales, and that company standards are being followed including plan-o-grams, cleanliness, marketing/signage, and sales promotions.
• Recruits, hires, trains, and develops "sales" oriented management teams and sales associates as part of our Succession Plan.
• Ability to handle both positive and negative Human Resource issues through coaching, documenting, praising/rewarding, disciplining, and communicating/taking partnership with the Regional Sales Director and HR Representative as necessary.
• Confirm operational guidelines are being followed by completing Store Performance Summaries during all store visits to ensure all selling, visual, and operational guidelines are being followed.
• Monitors, assists, and provides guidance on controlling expenses by reviewing P&L Statements, proper use of labor model and scheduling, monitoring supplies, postage, and phone expenses.
• Ensures successful new store opening through coordinating, organizing, developing, and executing an opening plan through grand opening day.

Minimum Qualifications:

• 3-5 years multi-unit retail management experience with increasing responsibility required.
• Experience recruiting, hiring, training, and developing sales staff is necessary.
• Ability to act as a leader, diplomat, coach, counselor, trainer, investigator, and facilitator as needed depending upon the situation.
• Proven record of achieving and maintaining successful sales goals, P&L responsibility, and inventory control.
• Demonstrated understanding of high-quality service techniques and philosophy, including customer service/guest engagement, problem/complaint resolution, and clear ability to effectively perform and train these tasks in a retail setting.
• Excellent interpersonal, problem solving, organizational, and time management skills.
• Ability to delegate effectively with appropriate follow-up.
• Strong written and verbal communication skills with demonstrated computer skills.
• Ability to travel using company-car and/or plane occasionally with minimal notice.
• Flexibility in work schedule is required including the ability to work extended hours, weekends, and holidays as operational need may require.

Preferred Qualifications:

• Multi-unit specialty retail management experience.
• High school diploma or equivalent plus 2 to 4 years of college or equivalent experience preferred.